Workshops
We held 36 workshops over 2 days. Details of speakers and their presentations are below.
Facilitators provided Learning Points from each workshop - please download here
Thank you to those who ran their workshops (twice!) and for making such an important contribution to sharing and learning
Thursday, 10th October Afternoon Sessions at 3.45PM and 4.35PM
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“Integrating improvement - exploring how improvement can meaningfully support the way we think about our work” with Tarnia Mason, Darren Wright and Beth Banfield from the Q Community Join this workshop facilitated by members of the Q team to discuss and explore how improvement can meaningfully support the way we think about our work. The session will involve lots of discussion and reflection, sharing ideas and best practice. Tarnia Mason Community and Collaborative Change Manager Darren Wright Head of Strategy and Business Development Beth Banfield Programme Officer Q's Integrating Improvement presentation is available here. |
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“Thriving with the New Model of Medical Care in Community Hospitals; Advanced Clinical Practitioners & GPs Using a Collaborative Approach.” with Sam Vaughan, Advanced Clinical Practitioner and Jennifer Weston, Advanced Clinical Practitioner trainee, Oxford Health NHS Foundation Trust Workshop slides are available here In 2021, Oxford Health NHS FT developed a new model for the medical care of patients undergoing rehabilitation in their community hospitals. Moving away from the traditional model of limited GP cover five days a week to a model using OHFT employed GPs and ACPs. This workshop explores the challenges and achievements of our journey over the last three years. |
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"Use of Community Hospitals as a progressive hub to provide community support, health and happiness” with Marc Jobson, Head of Seachange Devon Marc's workshop slides are available here. During the presentation we explore community hospitals transformation into health &wellbeing hubs. We discuss what a hub is, how they evolved & why they're aren't more off them. We explore the journey of Budleigh Hospital from a cottage hospital built by the community, transferred to the NHS & now a charity of its own. We review Budleigh’s impact & the challenges we faced in setting it up and the continuing challenges of funding.
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“Our journey developing the roles of Healthcare Support Workers & the importance of Health and wellbeing” with Julia Fairhall, Assistant Director of Nursing, Sussex Community NHS Foundation Trust Julia's workshop slides are available here This workshop looks at how we support health care support workers to find a voice & be heard in organisations for the value & compassionate care they deliver but also their key importance & role in care delivery. Julia shares the story of SCFT & facilitate discussions raising the profile of this staff group and supporting health and well being in the workplace.
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“Working with Leagues of Friends - our Community Hospitals as community assets.” with Richard Hallett, MBE, CHA Director & Treasurer & Heather Penwarden BEM, Honiton Hospital Community League of Friends Workshop slides available here This workshop provides attendees with two differing examples (Honiton, Devon and Crowborough, East Sussex) of how proactive Friends organisations can support and guide the development of their Community Hospital. These two different experiences include working with the local community, interacting with health commissioners, supporting local staff, dealing with various different NHS Trusts and above all, looking forward for new developments in community health care. The workshop encourages attendees to speak about their own local situation and circumstances to prompt further discussion. |
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“Creating with care - Art in Community Hospitals ” Workshop slides available here An increasing body of research has shown that creative health interventions—like art, music, and gardening—have therapeutic advantages that range from lowering stress and anxiety to enhancing patient outcomes. This workshop explores how to incorporate creativity into patient care to improve wellness and recovery, alongside practical approaches for implementing creative initiatives. The session also covers building community outreach and in reach, forming partnerships with local organisations, securing funding, and measuring impact whilst sharing best practice. Angela Conlan, Project Lead, Oxford Health Arts Partnership & Paula Har, Creating with Care Co-founder, Creating with Care Angela Conlan BA (Hons), PDip, is Project Lead for Oxford Health Arts Partnership (OHAP), Oxford Health NHS (OHNHS) Foundation Trust, provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire. Swindon Wiltshire, Bath and North Somerset; Including eight community hospitals in Oxfordshire. Angela is an experienced dance artist and a founder member of Dance Creative, a charity providing dance for health and wellbeing. Angela works on projects that span arts in acute and community hospitals enabling them to have a clear view of the value of creative arts and how they complement standard medical care and treatment for older patients including those living with dementia. |
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Paula Har MSc, BA (Hons), Adv Dip, Registered Nurse, Clinical Nurse Specialist (Dementia) works at Oxford Health NHS Foundation Trust as a Senior Named Nurse for Safeguarding Adults. Angela and Paula were Co-founders of a national award-winning project Creating with Care winning the Community Hospitals Association Award for Innovations in Practice Improving Patient Care 2020. Angela and Paula both teach on MSc Module, Advancing Practice in Dementia Care delivering Non-Pharmacological Interventions for people with Dementia. Angela and Paula have presented at National Conferences Creative Dementia Arts Network and 15th UK Dementia Congress. Additionally, Angela and Paula were invited to present at NHS30 The future leaders of the NHS primary care for 2030 |
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Overview of the “Creating with care - Art in Community Hospitals ” workshop An increasing body of research has shown that creative health interventions—like art, music, and gardening—have therapeutic advantages that range from lowering stress and anxiety to enhancing patient outcomes. This workshop will explore how to incorporate creativity into patient care to improve wellness and recovery, alongside practical approaches for implementing creative initiatives. The session will also cover building community outreach and in reach, forming partnerships with local organisations, securing funding, measuring impact and sharing best practice. Creating with Care were winners of the CHA Innovation and Best Practice Awards in 2020. Read more here Winner 2020 CHA Award Innovation and Best Practice improving Patient Care |
Friday, 11th October Morning sessions at 10.45AM and 11.35AM
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“Models of Medical Care for Patients living with Frailty in Community Hospitals - Inpatient beds, One Day Frailty Units or Hubs” with Dr Kirsty Protherough, Geri GP & Senior Lecturer, University of Worcester This engaging workshop, led by Dr. Kirsty Protherough, delves into the diverse models of medical care currently utilised across community hospitals in the UK for patients living with frailty. Drawing on a recent comprehensive survey, the session explores various models such as inpatient beds, one-day frailty units, and frailty hubs, & discusses their distinct pathways, benefits, & drawbacks. Participants engage in a dynamic discussion to explore the challenges and opportunities in providing optimal care for frail patients. This workshop also provides a platform to share best practices, understand what models work best in various settings, and collaboratively seek ways to enhance quality care. Workshop slides to follow.
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“Sussex Community Beds Programme -Getting up, dressed and moving to get home!” with Steffi Bailey, Advanced Clinical Practitioner & Rehabilitation Transformation Lead Sussex Community NHS Foundation Trust This workshop shares some of the work undertaken in Sussex, across the bedded units to reduce and monitor the impact of deconditioning. The session has a focus on national guidance and evidence, data and how the work in Sussex has supported cultural change to improve outcomes and get patients home sooner. Delegates are encourages to come with any learning from your own organisations about supporting reconditioning in patients and work being undertaken to get patients back home sooner that can be shared and discussed with the group. Workshop slides available here Steffi and her team were winners of the CHA Innovation and Best Practice Awards in 2023. Read more here Intermediate Care Unit End PJ Paralysis Campaign
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“Promoting Community Hospitals - past, present and future fundraising - an interactive workshop” with Dr Steph Haydon, MA, MRes, Research Fellow, University of Birmingham Steph Haydon is a Research Fellow with the Third Sector Research Centre in the School of Social Policy. She is part of a research team exploring the role of charity and voluntarism in Britain’s health sector since the NHS was established in 1948. This is a multi-institutional, collaborative research project funded by a £1.4 million grant from the Wellcome Trust. Prior to joining the University of Birmingham, Steph completed her PhD at the University of St Andrews. Her PhD project examined philanthrocapitalism—the application of business- and market- based actors, methods, and motives to philanthropy. At St Andrews, Steph also worked as a Research Assistant at the Centre for the Study of Philanthropy & Public Good. Steph has taught on a range of Management modules including enterprise and creativity, marketing, and the analysis of financial data. She has delivered seminars and lectures on philanthropy including the role of philanthropy in the global health agenda, the marketisation of philanthropy, and different theorisations of philanthropy. |
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Overview of “Promoting Community Hospitals - past, present and future fundraising - an interactive workshop” Hospitals have always served and been served by communities in a mutual relationship. Even under the NHS, in which essential services are provided by the state, communities continue to volunteer time to work at reception or visit patients, donate to hospital-affiliated charities, and organise fundraising events in the community, amongst many other activities. With the NHS now at 75 years old, we asked hospital fundraisers and volunteers about the future of fundraising at their community hospitals: if we imagine ourselves 25 years into the future, when the NHS is 100, what do we think fundraising will look like? How will communities support their hospitals then? To support this thinking, participants made posters imagining fundraising campaigns of the future. In the first half of this workshop, I will share insights from this research, including fundraisers’ concerns (e.g. whether we will have an NHS in 25 years’ time, whether important groups like Leagues of Friends will survive that long) and optimism (e.g. confidence that we will always value social interactions which hospitals provide space for). The second half of this workshop will be interactive as attendees have the chance to similarly speculate on the future of fundraising for community hospitals, making their own posters for future fundraising campaigns. Read more about Steph's work here. |
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“Electronic Prescribing and Medicines Administration Rollout and Dispensary Integration” with Rebecca Gosrani, Senior Clinical Pharmacist - Digital, Sussex Community NHS Foundation Trust Rebecca is a senior clinical pharmacist at SCFT. She became the Digital pharmacist in 2022 just as the trust went live with an Electronic Prescribing and Medicines Administration system. Rebecca led this roll out for the next 10 months, and is now the Medicines Management lead for EPMA, outpatient electronic prescribing via EPS and any other digital initiatives involving medicines. Rebecca recently completed the NHS Digital Academy flagship course - a Postgraduate Diploma in Digital Health Leadership at Imperial College, London. Rebecca says "like with most clinicians that end up working in a digital role I fell into the job, but have since gained a passion for helping the NHS achieve it's ambition of creating a digitally connected healthcare system." If you wish to reach Rebecca, please contact the CHA directly. |
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Overview of the Electronic Prescribing and Medicines Administration Rollout and Dispensary Integration workshop The SCFT EPMA roll out to 13 adult inpatient wards lasted 10 months during 2022-23. In this workshop we explore the important factors that contribute to a successful EPMA implementation and the trials and tribulations faced along the way. I will introduce the EPMA - Dispensary integration, that was first of type for the suppliers, and look at how designing this system interoperability created a flow of data between systems to improve patient care and safety. I will bring us back to present day and update of our progress embedding EPMA into everyday practice and what we want to do next to continue to build a digitally enabled medicines management service at SCFT Rebecca and her team were CHA Innovation and Best Practice Award winners in 2023. Read more here. |
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“Community Based Same Day Emergency Care Unit” with Sue Greenwood MBE, Matron QN & Clinical Lead, Camborne and Redruth Community Hospital, Cornwall Partnership NHS Foundation Trust Community Assessment and Treatment Units were operationalised as part of the Cornwall NHS joint system response to the National Pandemic, since their inception they have naturally evolved to encompass new knowledge skills and practices delivered close to home. The NHS is much-admired for its innovation and responsiveness in providing care closer to home, our CATUs have naturally evolved within a mindset of the art of the possible in recognising and releasing the potential within our Community Hospitals in Cornwall, from the outset the teams’ ambitions, supported by system leads and professionals have continued to develop and push the boundaries of traditional SDEC services traditionally placed within an acute setting, however by systems working creatively the true potential of delivering SDEC within the community is enabling care at place. Lord Darzi recognises and values the transition to base innovative accessible urgent care services within Community settings. (Darzi, 2024). |
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"Findings from the Community Physical Health Benchmarking projects" (working title) with
Sarah Handby, Network Senior Project Manager, Acute & Community Membership Team, NHS Benchmarking Network
Sarah Handby, is a senior project manager at NHS Benchmarking Network. The network delivers national and bespoke benchmarking projects to support planning and service improvement across the acute, community, and mental health, learning disabilities and autism sectors. Sarah has over 15 years of experience working with healthcare organisations in service and process improvement. |
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Overview of the Findings from the Community Physical Health Benchmarking projects workshop In this workshop, we explore the data that the network currently holds around community hospitals from our member programme. The focus is around emergency care (type 3 units) and older people services. Full details of our working programme can be found here Workshop slides are available here. |
Friday, 11th October Afternoon Sessions
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“Why hospitals matter - Saving community hospitals from closure through local ownership” with Dr Steph Haydon, Research Fellow, University of Birmingham We are delighted Steph is presenting a second workshop session at this year's conference. Last year, residents of St Ives raised £1 million to purchase their community hospital from the NHS, saving it from permanent closure. Whilst this may seem like a unique event, the ‘saving’ of the Edward Hain is actually the latest in an unusual series of NHS hospitals leaving the service to return to charitable control: since 1984, at least 11 hospitals have made this organisational move. In each case, the hospital was threatened with closure from health authorities trying to save money amidst significant funding cuts. Health authorities talked about these hospitals solely in medical and economic terms; communities defending these hospitals highlighted the wider social and symbolic roles they play. In this session, I will share these different roles, why they matter(ed) to communities, and how they were mobilised from campaigns against closure into campaigns for voluntary takeover. |
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“Sustainability in Community Hospitals-Rye’s net zero achievement & Frome’s Earthly Ideas-creating a sustainable hospital” Jo Posnette, Trustee of Rye & Winchelsea District Memorial Hospital and Peter Harvey & Melissa Messenger, Frome Community Hospital In 2021 Rye, Winchelsea and District Memorial Hospital Charity commissioned the design and installation of solar panels and storage batteries which enabled the complete elimination of all gas fired equipment and replacement with electric flow boilers, calorifiers and LED lighting on the hospital site. The resulting improvement in the “patient experience” and working environment has been worth every meeting held, pound spent and decision made. By the end of 2024, we estimate the overall energy consumption at the hospital will be 40 per cent less than in 2020, with a total reduction of approximately 260 tonnes of carbon per annum, the equivalent of planting approximately 4,300 trees. This workshop will give you a taster of the journey that led to Rye, Winchelsea and District Memorial Hospital becoming the first carbon neutral hospital in the UK. |
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This workshop shows the small but effective ways in which we introduced sustainability ideas to the hospital & how that influenced staff, our recycling habits & the wider community. This warts-and-all presentation with show you the successes & failures of the project in the hope that you too can do similar in your hospital. |
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“Minor Injury and illness Units” with Sarah Deo, Matron & colleagues from the Countywide Minor Injury and illness Units, Gloucestershire Health & Care NHS This workshop discusses the current activity in MIIU, referral sources the balance between illness and injury, challenges we have faced, innovative practice and quality improvement initiatives. Workshop slides are available here |
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“Palliative & End of Life Care in Community Hospitals: what the national audit tells us ” with Dr Mary Miller, Clinical Lead, National Audit of Care of the Dying (NACEL), NHS Benchmarking.
Consultant in Palliative Medicine, Department of palliative care, Oxford University Hospitals NHS Trust.Honorary Senior Clinical Lecturer in Palliative Medicine, University of Oxford. Director Oxford Centre for Education and Research in Palliative Care (OxCERPC) & Joylin Brokett, Senior Project Manager, National Audit of Care of the Dying (NACEL), NHS Benchmarking. Mary qualified from University College Cork, Ireland in 1988. Mary trained and worked in palliative medicine in Ireland, Sweden and the UK and hasbeen a consultant in palliative medicine in Oxford since 1998. Mary was appointed as Clinical Lead for the national audit in January 2023. The national audit examines care received by dying patients in community hospitals, acute hospitals and mental health hospitals. The audit reviews documented care from patient notes and organisational level data. The audit also asks families for feedback on their view of the care the patient received and their view of the support they received. The fourth element of the audit ask staff for their view of care at the end of life in their organisation. The audit takes place in England, Wales and Northern Ireland. |
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Overview of the workshop "Palliative & End of Life Care in Community Hospitals: what the national audit tells us". The workshop will introduce the audit, including the four subsections (data from case notes, data from bereaved people, data from staff and data at an organisational level). Workshop leaders will present an overview of the data from the first four rounds of the audit (2018 – 2022) and data from the first six months of the current audit (2024). Delegates will work together to:
Workshop slides are available here
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“The Four Pillars of Advanced Clinical Practice & Demonstrating Excellence across Community Hospitals” Sam Vaughan, Advanced Clinical Practitioner, Oxford Health NHS Foundation Trust and Jennifer Weston, Advanced Clinical Practitioner trainee, Oxford Health NHS Foundation Trust The area of advanced practice is an emerging and innovative area in healthcare. Advanced practitioners work at a level of practice characterised by a high degree of autonomy and complex decision making. Their role encompasses four pillars of practice: clinical practice, leadership and management, education and research. This workshop explores how these four pillars can be incorporated into every day practice. Workshop slides are available here.
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“Gloucestershire Dementia CARE Tool” Lucinda Williams, Ward Sister & Dementia Lead, & Ms Briony Zabelberg, Dementia Education Lead and Mental Health liaison, Tewkesbury Community Hospital, Gloucestershire Health & Care NHS The Dementia Education Lead will offer a unique chance for people to learn about seeing the world as someone with dementia does. This understanding has helped create the Gloucester Dementia Care tool, developed by Lucinda Williams for her Dementia Lead award. The workshop will showcase this CARE tool and explain what the Dementia Education Team does in the Gloucestershire Health and Care NHS Trust. Attendees will get to try on special glasses that show how dementia can affect a person's vision, giving them a hands-on experience of the challenges faced by those with the condition. Lucinda's presentation slides are here
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